Ask us anything! - Product x Business - 10.07.2025

Created by Mohamed DT - MAHMOUD, Modified on Mon, 28 Jul, 2025 at 6:55 PM by Mohamed DT - MAHMOUD

1. Technical Clarifications and Product Feature Updates

Retrieval-Augmented Generation (RAG)

  • Anne Cathrine inquired about "RAG" mentioned in product slides.

  • JB explained RAG as a method to enhance AI retrieval through indexed content, enabling better answers from internal data.

  • Ludwig confirmed it's more a tech/MLT question and not a core product discussion.

AI-Powered Meeting Minutes

  • Rafaella and Emanuele asked for ETA.

  • JB confirmed it's prioritized for Q3, with a tentative release in early October.

Access Rights & NL Collaboration

  • Emanuele raised urgency from client "NL" regarding meeting access rights.

  • JB confirmed commitment for Q4. Exploration ongoing in Q3, and further client meetings are encouraged to refine needs.


2. Feature Requests and Client Scenarios

AI Extraction in LEM

  • Anne Cathrine highlighted client expectations for auto-extraction in the LEM module, mirroring CLM functionality.

  • Giacomo: Currently not on roadmap for 2025, but it's a recurring request under consideration.

  • JB and Giacomo encouraged raising an Improvement Request (IR) for visibility and prioritization.

? Synchronization and Voting in Board Portal

  • Rajeh Alajmi flagged issues while conducting demos:

    • Voting in agenda causing issues on iPad.

    • Synchronization across multiple devices (iPad + desktop) is lacking.

  • JB: Will forward voting issue to Coline. Real-time collaboration is being explored but not fully supported yet.

  • Recommendation: Share demo video to better assist.


3. Ascent Product Questions

DiliChat in Ascent

  • Jack Sheekey inquired about delayed release of DiliChat in Ascent.

  • No clear ETA from the product team; JB/Baptiste/Ludwig recommend checking with Dessa.

AI in Spend Management (Ascent)

  • Jack highlighted a disconnect between promises and delivery.

  • Aurelien stated it's part of long-term plans (possibly 2026).

  • Concerns were acknowledged; escalations may be needed to prioritize.


4. Integrations and Legal Collaboration

Outlook Integration for Matter Management

  • Salim raised client interest in email integration (similar to Gmail).

  • Aurelien: Outlook support planned but not scheduled. Encourage client specifics for prioritization.

⚖️ External Law Firm Access

  • Anne Cathrine discussed licensing/external access for law firms in Matter Management.

  • Aurelien: Already possible via contributor role; permissions refinement expected later this quarter.

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