Our e-Signature connection hub - How we compare to the market

Created by Lise LI, Modified on Wed, 27 May at 11:58 AM by Lise LI

Our connection hub is not an e-signature provider - it is a multi-provider integration layer. Rather than locking you into a single signature solution, it connects DiliTrust to the market's leading certified providers through a single standardized API. Here is how that approach compares to what competitors offer.


⭐ How competitors handle e-signature

There are two main approaches on the market:

  • Native signature - the platform provides its own built-in signature, with no external provider required (e.g. Ironclad, PandaDoc, DocuSign CLM)
  • Third-party integrations - the platform connects to one or several external providers (e.g. Tomorro, Conga, Sirion)

DiliTrust takes the second approach, with a key differentiator: instead of supporting one or two providers, our connection hub supports 8+ certified providers simultaneously, across all modules.


✅ Competitive overview

PlatformApproachProviders supportedeIDAS levels (natively)Simultaneous providersCertified native signature
DiliTrustMulti-provider hub8+SES, AES✅ Yes (2 in CLM)Coming Q3 2026
IroncladNative + integrationsDocuSign, Adobe Sign, HelloSign + nativeSES, AES❌ No✅ Yes
TomorroDocuSign onlyDocuSign onlySES, AES, QES❌ No❌ No
DocuSign CLMNative + some third partiesDocuSign native + limitedSES, AES, QESLimited✅ Yes (DocuSign)
CongaThird-party integrationsDocuSign, Adobe SignSES, AESLimited❌ No
SirionThird-party integrationsDocuSign, Adobe SignSES, AESNot specified❌ No
PandaDocNative signatureNative + some integrationsSES only❌ No✅ Yes (SES only)

☝ Where DiliTrust leads

Widest provider choice on the market
With 8 certified providers and a Generic API Connector for any unlisted provider, DiliTrust offers unmatched flexibility. No competitor CLM supports as many providers simultaneously.

Two providers active at once in CLM
DiliTrust allows two providers to run in parallel within the same tenant (e.g. DocuSign + Adobe Sign), with each user assigned their own provider. This is a rare capability - Ironclad and Tomorro do not offer this.

Cross-module coverage
Our integration layer covers CLM, Board Portal, LEM and Data Room - one integration for the entire DiliTrust suite. A single new provider integration benefits all modules at once.

SES and AES coverage across all supported providers
Through certified providers such as DocuSign, Adobe Sign, YouSign and Signaturit, DiliTrust covers SES and AES across all modules. This addresses the vast majority of business use cases - from internal approvals to commercial contracts.

Open API
Any external provider can be integrated via our public API, regardless of whether it is pre-listed in the DiliStore. This level of openness is not offered by Ironclad or Tomorro.


⚠️ Where competitors have an edge

No certified native signature - yet
Ironclad and DocuSign CLM include their own built-in signature with no external dependency. DiliTrust's native certified signature (DiliTrust Sign) is coming in Q3 2026. Until then, clients need their own provider account to use e-signature.

QES not yet natively supported
Qualified Electronic Signatures (legally equivalent to a handwritten signature in the EU) are not currently supported natively through our integration hub. Clients who need QES for regulated documents should discuss options with their administrator or Customer Success team.

Tomorro includes DocuSign out of the box
Tomorro bundles DocuSign into its offer at no apparent extra cost, which simplifies the buying conversation. DiliTrust requires clients to hold their own provider contract - an additional step at onboarding.

Feature parity across modules is not yet complete
The goal of offering identical signature capabilities across all modules is still in progress. Some features (audit trail, advanced field placement, enhanced authentication) are not uniformly available across CLM, Board, LEM and DR.


✨ Bottom line

DiliTrust's connection hub is the most flexible e-signature integration on the market for a multi-module legal suite. Its strength is freedom of provider choice, broad SES/AES coverage, and cross-module consistency. Two key gaps - a certified native signature and native QES support - are on the roadmap, with DiliTrust Sign arriving in Q3 2026.

For the full list of supported providers and their capabilities by module, see: Providers & their capabilities →

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